Effective Date: 15th February, 2026
Website: rayhans.store
Rayhans (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order details
B. Non-Personal Information
We may automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the site
- Referring website
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products
- Communicate about your order
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails or offers (only if you opt-in)
We do not sell, rent, or trade your personal information to third parties.
3. Payment Security
All payments are processed through secure third-party payment gateways. We do not store or directly process your full credit/debit card information on our servers.
We use reasonable administrative, technical, and physical safeguards to protect your data.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Enhance user experience
- Remember preferences
- Analyze traffic
- Improve website functionality
You can disable cookies through your browser settings; however, some parts of the website may not function properly if cookies are disabled.
5. Sharing of Information
We may share your information with:
- Shipping and logistics partners (to deliver orders)
- Payment processors (to process payments securely)
- Website hosting and technical service providers
These third parties only receive the information necessary to perform their services and are required to protect your data.
We may also disclose information if required by law or to protect our rights.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies separately.
9. Children’s Privacy
Rayhans does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Continued use of our website after any updates constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Business Name: Rayhans
Email: support@rayhans.store
Your trust is important to us. We are committed to safeguarding your privacy while delivering a secure and premium shopping experience.